villaball.blogg.se - Army corps lock queue report

#Army corps lock queue report portable
#Army corps lock queue report code

Commander, Navy Region Mid-Atlantic, does not directly endorse Google Translate or imply that it is the only language translation solution available to users.

#Army corps lock queue report portable

Some items cannot be translated, including but not limited to image buttons, drop down menus, graphics, photos, or portable document formats (pdfs).

Commander, Navy Region Mid-Atlantic, does not warrant the accuracy, reliability, or timeliness of any information translated.

This service is meant solely for the assistance of limited English-speaking users of the website.

The automated translations should not be considered exact and should be used only as an approximation of the original English language content.

Commander, Navy Region Mid-Atlantic, has no control over the features, functions, or performance of the Google Translate service.

Google Translate, a third party service provided by Google, performs all translations directly and dynamically.

“Their hard work and dedication does not go unnoticed, and they should be proud of all that they have accomplished.” “The UH team at SUBASE New London has changed the customer service game for the better,” Snodgrass said. This reduces planning time and expedites what gets summited to ,” Whirley said.Īt its core, the success of this new initiative is all thanks to those who recognized an opportunity to take things a step further. “Life, health and safety issues the top priority.

This makes it easier to prioritize them based on the level of importance, and keep tabs on the request’s status in the queue. “It’s definitely been time saving for the tenants, but also time saving for UH staff because of less foot traffic in the offices.”Īlong with the time-saving perks, Whirley says the program provides managers with more oversight on what maintenance requests tenants are submitting. “In the past, residents had to come to the staff office or the main office front desk,” Whirley said. For William Whirley Jr., Naval Air Station Oceana’s UH program director, this is especially the case when comparing to older customer service methods. Not only does this new system make it easier for a Sailor to report an issue or share feedback, it’s easier for managers to resolve issues effectively and efficiently. “The QR codes allow our customers who are now almost 100% reliant on their smart phones to utilize apps they are familiar and comfortable with,” said Bill Dorris, Naval Station Norfolk galley program manager. With its simplicity and ease of use, it’s not surprising that the QR craze caught on quickly. My goal is to have every installation use this method for all customer facing facilities.” “Across the Region, there are approximately 425 that provide a service. “Alongside UH facilities, we’re excited to report that since November of this year, all across the Mid-Atlantic are now using QR codes to manage customer expectations,” said Snodgrass. The program is continuing to expand past UH and into other customer-facing programs around like Child Development Centers (CDC), recreation facilities and galleys. Noticing an opportunity for process improvement, Donna Wilson, Charles Tweedy and Tom Kraemer established the innovative program that allows residents to submit maintenance requests and other room and faculty issues by simply pulling out their phones, scanning a QR Code, and submitting a form.ĭavid Snodgrass, requirements and performance integration for Navy Region Mid-Atlantic, stated that every UH facility across the Region is utilizing this innovative customer service tool.

#Army corps lock queue report code

The QR code initiative took off earlier this year thanks to Naval Submarine Base (SUBASE) New London’s Unaccompanied Housing team. A new Quick Response code program is taking customer service to the next level around the region.